ÖZEL KONYA HOSPITAL

Private Konya Hospital, which started to serve with 6 branches in April 1, 2002, was established on April 1, 2014 with the purpose of providing service with a friendly and patient-oriented service approach. SGK, Emekli Sandığı, Bağkur members, as well as private health insurance, bank members and private patients to help solve the health problems, without compromising the ethical values ​​of a principled and contemporary approach to provide the highest level of health services.

Konya Hospital, who has a duty to offer the best, the sincerity, professionalism and the best in every situation in its 16 years history, is proud of being able to present the value it deserves to every individual under its roof, from its visitors to its patients, from its manager to its employees.

 

PATIENT SATISFACTION POLICY 

Patient Focus politik is the basis of the Private Konya Hospital patient satisfaction policy. For this purpose; the quality policy and legal requirements within the framework of the demands and dissatisfaction of our patients, impartiality, objectivity, confidentiality and responsiveness, without compromising the principles of review, offering solutions, to prevent the recurrence of dissatisfaction work; undertakes to carry out the planning, implementation, control and continuous improvement cycle.     

APPOINTMENT

You can make an appointment 24 hours a day from our hospital.

WORKING HOURS

It provides polyclinic services between 08:30 - 12:30, 13:30 - 17:30 on weekdays and between 08:30 - 13:30 on weekdays. Our patients can make an appointment for 24 hours, appointments can be made by telephone 0332 350 37 77 or via the website. When you apply to our hospital at the time of appointment, the patient consultant helps our patients in patient procedures.

PATIENT CONSULTANTS

Our patient advisors, who are present at the front office, polyclinic consultant, medical services, emergency department, patient admission and discharge departments, help our patients to inform and guide the necessary information from the moment they are referred to the hospital. During the registration process, our patients are admitted to the hospital with the official identity information.

SPECIAL HEALTH INSURANCE

Patients who have a private health insurance policy should pay attention to the following before coming to our hospital; To check the validity period on the insurance card The identity card (driver's license, identity card, passport), insurance card, must be near the policy.

PATIENT DEPOSITS AND STORAGE OPERATIONS

The patient is taken to the service and received by the service staff and then taken to the hospital. credit card.)

ROOM COMFORT

There are digital adjustable beds for our patients in each room, armchairs that can be opened for our attendants, wardrobe, mini fridge television, bathroom / toilet, 24 hour hot water, nurse call system and emergency call system. Bed linen, towels are changed regularly for our patients every day, rooms, bathrooms, toilets are cleaned daily, more often when necessary cleaning, trained by the field is done by officials. In-room interviews are made with the telephones in the rooms and all non-hospital interviews can be done via the switchboard.

VISITING HOURS

Patient visits are performed between 10: 00-15: 00 and 17: 00-21: 00 on all days in our hospital. Live flowers are not accepted in our hospital. Food and drink are not accepted for the treatment of our patients.

CHILDREN'S VISIT

Children under 7 years of age are not allowed to visit, especially since the passage of respiratory diseases is easy in winter.

EAT

Breakfast, dinner and evening menu services are served by the cafeteria staff. After your meal is over, your empty tray will be taken by our service staff. All menus are under the control of a dietician.

Breakfast: 06:00 - 07:00

Lunch: 12:00 - 13:00

Dinner: 17:00 - 18:00

CAFETERIA

Our cafeteria is located on the ground floor of our hospital and serves from 08:00 until 23:00. You can specify any requests and complaints related to the cafeteria services to the questionnaire forms. In accordance with the law numbered 4207, smoking is strictly prohibited including in-hospital and cafeteria.

SECURITY

All facades, entrances and exits of our building, medical unit entrances are monitored 24 hours by security cameras. Our security staff provides 24-hour security.

LIFT SERVICE

There are 2 elevator elevators in our hospital and 1 elevator lift.

PLACE OF WORSHIP

Our place of worship. In the basement.

TECHNICAL SERVICE

Our technical service is available 24 hours a day for immediate response to any technical malfunction in our hospital.

COMPLAINTS AND SUGGESTIONS

We are always ready to listen and correct our patients when there is a dissatisfaction, complaints or suggestions from our hospital and / or our team. They may apply to the Patient Rights Office for their complaints and suggestions or they can express their opinions to the request and complaint boxes in the corridors.